What Does the Warranty Cover?
The FloorAmigo warranty covers defects in installation workmanship for a period of 12 months from the date the job is completed.
- Flooring pieces that have come loose, lifted, or were incorrectly placed
- Trim, thresholds, and quarter round pieces that have come loose
- Transitions between surfaces that were installed incorrectly
- Installation-related damage that did not exist prior to the job
- Leveling issues caused by the installation
What Is Not Covered?
- Product damage, normal wear and tear, scratches, or stains
- Damage caused by water, excessive moisture, or flooding
- Work performed or modified by unauthorized third parties
- Damage from misuse, negligence, or accidents
- General contractor or renovation work unrelated to flooring installation
How It Works
If you have a covered claim, contact our support team within 12 months of your installation completion date.
- Send us clear photos of the issue
- Our team will evaluate the claim within 2–3 business days
- If approved, we will coordinate with your installer to correct the work at no additional cost to you